Заказ от 8000 ₽ — бесплатная доставка по России.

  • RU
  • Политике доставки (shipping policy）

    • Shipping Policy

    Last Update: 08/30/2025

    I. Introduction

    Thank you for choosing AINOCHI for your beauty needs. We are committed to providing global customers with high-quality makeup brushes and reliable shipping services. This Shipping Policy details our shipping process, including delivery methods, estimated timeframes, fees, and restrictions.

    II. Shipping Locations

    Our headquarters are in China, and we ship worldwide. Due to political instability, conflicts, or natural disasters, some countries or regions may have temporary delivery restrictions. We prioritize customer safety and successful delivery. Please contact customer support if you are located in restricted regions.

    III. Shipping Fees and Free Shipping

    Order Amount

    		 Shipping Method Shipping Fee Estimated Delivery Time
    <$100 Standard $15.00 15–20 days
    <$100 Expedited $30.00 5–7 days
    $100–$200 Standard Free 15–20 days
    $100–$200 Expedited $15.00 5–7 days
    >$200 Expedited Free 5–7 days

    • Free shipping applies only to the standard shipping option. Expedited or special delivery options incur additional charges.

    • Any suspension of delivery due to uncontrollable factors will be promptly communicated.

    IV. Delivery Methods

    We use trusted carriers such as FedEx and DHL to ensure your products arrive safely and on time.
    Expedited shipping usually completes within 5 to 7 business days after dispatch, though customs clearance and local postal factors may affect delivery times.
    Special delivery requests can be made during checkout but may incur additional fees at your expense.

    V. Order Processing and Tracking

    Orders are processed within 3 business days after payment confirmation (excluding weekends and holidays).
    Once shipped, tracking numbers will be provided via email or your account dashboard to allow full package tracking.

    VI. Customs, Duties and Taxes

    International shipments may be subject to customs duties and taxes imposed by the destination country. These charges are the recipient’s responsibility. Please review your local customs regulations before ordering. AINOCHI is not responsible for customs delays or costs.

    VII. Shipping Restrictions

    Some destinations may be subject to shipping restrictions due to legal or logistical reasons. AINOCHI reserves the right to refuse or adjust shipments to such areas. Please confirm delivery availability with customer support before placing your order.

    VIII. Disclaimer

    While we strive to ensure timely delivery, unforeseen circumstances such as weather, natural disasters, or other uncontrollable events may cause delays or disruptions.
    We will inform you promptly and assist with any issues but are not liable for any losses due to such events.

    IX. Policy Changes

    This policy may be updated periodically to reflect changes in shipping practices or regulations. Updated policies will be posted on our website with a new effective date. Please review this policy regularly.

    X. Consent

    By placing an order with AINOCHI, you acknowledge and agree to this Shipping Policy and its terms.

    XI. Contact Information

    If you have any questions or require assistance, please contact us:

    Our support team is available 24/7 and typically responds within 24 to 48 hours.

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